At Crafton Living, lead times vary depending on the product and manufacturer. Many of the products we offer are stocked in the United States and are available for faster delivery, while others are made to order specifically for each client in the selected finishes, materials, sizes and configurations.
For made-to-order products, lead times vary depending on the manufacturer and the specific product. The estimated lead time for each product is indicated on its respective product page. Once an order is available at our warehouse, it takes approximately one additional week for us to ship it from our warehouse to your final destination.
We offer four types of deliveries:
– Warehouse Delivery consists of delivering your order to a warehouse of your choice. This delivery is offered at no extra cost. The order will not be unpacked, installed or assembled in any way.
– Threshold Delivery consists of delivering your order to the first protected area outside of your home or designated destination (for example: garage, front porch, entrance) and is also offered at no extra cost. The order will not be delivered to an indoor location or be carried to another floor. It will not be unpacked, installed or assembled and removal of debris or old furniture is not included.
– Inside Delivery consists of delivering your order to the room of your choice of your home or the designated destination. The order will not be unpacked, installed or assembled and removal of debris or old furniture is not included. This delivery is offered at an additional cost of $45.00 per order. It does not matter if the order includes one or multiple products, the fixed cost of the inside delivery will be the same.
– White Glove Delivery and Assembly is our highest delivery service and includes shipping and complete installation of your order in the room/s of your choice. It doesn’t matter the amount of products nor the time it takes to install them. This service is offered at an extra cost of $95.00 per order regardless of the amount of products. There are no time limits or excess flights of stairs to carry products up and it doesn’t matter if the installation takes 30 minutes or 5 hours, no additional fees will be collected, so relax and simply wait while your pieces are installed. Moreover, after the delivery is completed, debris will be removed. Removal of old furniture is not included.
This service does not include electrical or structural installations (for example: suspension or wall lamps). If a product needs to be installed attached to a wall, it is the responsibility of the client to prepare the proper backing of the wall before the installation.
All the above-mentioned delivery options and prices are only valid within the contiguous United States and Canada. For shipping to other US Regions or International Shipping, please contact Crafton Living. For shipping to Canada, the receiver is responsible for engaging a licensed customs broker and covering all associated nationalization fees, duties and taxes.